1. Introduction
Decima Consulting Designs, Builds, Integrates And Manages Digital Systems For Businesses And Organisations. This Privacy Policy Describes How We Handle Information When You Use Our Website, Communications, Platforms And Services.
2. Information We Collect
We May Collect Information Needed To Provide, Secure And Improve The Services, Including:
- Account And Contact Information: Name, Phone Number, Business Name, Role And Profile Details.
- Service And Project Data: Requirements, Files, Content, Configurations, Messages And Records Supplied For An Agreed Service.
- Usage Information: Actions Taken In A Service, Features Used, Analytics And Performance Data.
- Device And Log Data: IP Address, Browser Type, Operating System, Request Logs And Security Events.
3. How We Use Your Information
- Provide, Maintain, Secure And Improve The Services.
- Manage Client Projects, Systems, Integrations And Support Requests.
- Send Important Service Notices And Respond To Communications.
- Analyse Usage, Prevent Abuse And Protect System Security.
- Comply With Legal Obligations And Enforce Our Terms.
4. Information Sharing
We Do Not Sell Personal Information. We May Share Information Only In Limited Circumstances:
| We May Share With | Purpose |
|---|---|
| Service Providers | To Host, Operate, Secure, Maintain And Support The Agreed Services. |
| Technology Platforms | As Required To Deliver Authorised Integrations, Hosting, Messaging Or Infrastructure Features. |
| Legal Authorities | When Required By Law, Regulation Or Valid Legal Process. |
| Business Transfers | In Connection With A Merger, Acquisition Or Sale Of Assets, With Notice Where Required. |
You Control The Information And Business Data You Share With Us. Use Appropriate Access Controls And Permissions To Manage Who Can View, Change Or Act On Information Within Your Organisation.
5. Data Storage And Security
We Use Administrative, Technical And Organisational Safeguards Intended To Protect Information, Including Restricted Access, Transport Security, Access Review, Audit Logging, Backup Controls And Operational Security Measures.
6. Your Rights And Choices
Subject To Applicable Law And Verification, You May Request Access, Correction, Deletion, Restriction Or Clarification Regarding Personal Information Associated With Decima Consulting Services.
7. Data Retention
We Retain Information Only For As Long As Reasonably Necessary To Provide The Services, Meet Legitimate Business Needs And Comply With Legal, Accounting, Contractual And Security Requirements.
8. International Transfers
Information May Be Transferred To And Processed In Countries Other Than Your Own. Where Required, Appropriate Safeguards Will Be Used To Protect Information.
9. Children’s Privacy
Our Services Are Intended For Business And Professional Users And Are Not Directed To Children. We Do Not Knowingly Collect Personal Information From Children Through This Website.
10. Changes To This Policy
We May Update This Privacy Policy From Time To Time. Material Changes Will Be Reflected By An Updated Effective Date And, Where Appropriate, Additional Notice.
11. Contact Us
Questions, Concerns Or Requests Regarding This Privacy Policy May Be Submitted Through WhatsApp Or By Calling +254 715 754 510.