1. Introduction
Welcome To Decima Consulting. These Terms And Conditions (“Terms”) Govern Your Use Of Our Website, Digital Systems, Managed Services, Software, Integrations And Related Professional Services (Collectively, The “Services”). By Accessing Or Using Our Services, You Agree To Be Bound By These Terms.
2. Accounts And Assets
To Access Certain Services, You May Need To Provide Accurate, Complete And Up-To-Date Business, Account Or Project Information. You Are Responsible For Protecting Credentials And For Activities Performed Through Your Accounts, Systems Or Authorised Business Assets.
3. Permitted Use
You May Use Decima Consulting Services Only For Lawful Business Purposes And In Accordance With These Terms, Applicable Third-Party Platform Policies And All Applicable Laws And Regulations.
4. Acceptable Use
You Must Not Use Our Services For Unlawful, Harmful, Abusive, Deceptive Or Spam-Related Activity, Or In Any Way That Could Damage, Disable, Overburden Or Impair Our Systems, Client Systems, Third-Party Platforms Or Other Users.
You Must Not Use Decima Consulting Services For Unauthorised Access, Data Scraping, Unsolicited Communications, Malware Distribution, Rights Infringement Or Any Activity That Could Compromise Security, Privacy, Integrity, Performance Or Availability.
5. User Content
You Retain Ownership Of Content And Data You Supply Through The Services (“User Content”). You Grant Decima Consulting A Limited, Non-Exclusive Licence To Use, Host, Store And Process User Content Only As Necessary To Deliver, Secure, Support And Improve The Agreed Services.
6. Fees And Payments
Some Services Are Paid. Fees, Billing Cycles, Deposits, Renewal Terms And Payment Requirements Will Be Stated In The Relevant Proposal, Agreement Or Invoice. Fees Are Non-Refundable Except Where Required By Law Or Expressly Agreed In Writing.
7. Intellectual Property
All Rights, Title And Interest In Decima Consulting Services, Designs, Code, Systems, Documentation And Brand Assets, Excluding Client-Owned Content, Remain The Property Of Decima Consulting Or Its Licensors. You May Not Copy, Modify Or Create Derivative Works Without Written Consent.
8. Service Availability
We Work To Keep Services Available, Secure And Reliable, But We Do Not Guarantee Uninterrupted Or Error-Free Access. Services May Be Suspended For Maintenance, Security, Updates, Third-Party Outages Or Other Operational Reasons.
9. Termination
We May Suspend Or Terminate Access Where Reasonably Necessary To Protect Systems, Investigate Abuse, Enforce These Terms, Address Non-Payment Or Comply With Law. You May Stop Using The Services And Request Eligible Data Deletion At Any Time.
10. Limitation Of Liability
To The Fullest Extent Permitted By Law, Decima Consulting And Its Affiliates Will Not Be Liable For Indirect, Incidental, Special, Consequential Or Punitive Damages, Or For Loss Of Profits, Revenue, Data Or Business Opportunity Arising From Use Of The Services.
11. Indemnification
You Agree To Indemnify And Hold Decima Consulting And Its Affiliates Harmless From Claims, Damages, Liabilities, Losses And Expenses Arising From Your Misuse Of The Services, Violation Of These Terms Or Infringement Of Third-Party Rights.
12. Changes To Terms
We May Update These Terms From Time To Time. Material Changes Will Be Reflected By An Updated Effective Date And, Where Appropriate, Additional Notice.
13. Governing Law
These Terms Are Governed By The Laws Of Kenya. The Parties Should First Attempt To Resolve Disputes In Good Faith Before Escalating To Formal Proceedings.
14. Contact Us
Questions About These Terms And Conditions May Be Submitted Through WhatsApp Or By Calling +254 715 754 510.